Refunds & Exchanges Policy (2.0)
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start your return, you can contact us at shop@searescue.org.za
Please note that returns will need to be sent to the following address: 4 Longclaw Drive, Marconi Beam 7441.
If your return is accepted, we will notify you via email, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can contact us for any return questions at shop@searescue.org.za